[Malte] Offre d’emploi : Conseiller Clientèle – SysPay




SySPay, basé à Malte, recherche un conseiller clientèle parlant français et anglais. L’annonce est publiée telle que communiquée par l’employeur :

Customer Support Representative (Ref 2012/022)

Areas of Responsibility:

  • Supporting merchants and customers to integrate/ use the Syspay payment products
  • Track and improve merchants performance through upsellings, technical improvements and regular communication and reviews
  • Responding to customer and merchants’ request and queries regarding operational and other issues
  • Ability to participate in the setup of high quality Customer Support standards

Requirements:

  • EXCELLENT command of both FRENCH and ENGLISH languages
  • Out of the box thinking and willingness to learn
  • Can-do approach and Problem-solving skills
  • Strong communication skills
  • Sales and customer service oriented with good experience in Customer Service or Sales/Account Management role
  • High motivation and strong commitment
  • Ability to work under pressure in a young and dynamic environment
  • Previous experience as call center/ help desk/ customer support representatives will be considered as an Asset

Key Skills and Attributes for both Roles:

  • Highly motivated to succeed
  • Good interpersonal skills and an ability to communicate at all levels within the business
  • Highly organised with attention to detail and a persistent attitude in resolving issues
  • Group success driven and willing to invest time for personal and career development

The successful candidates will benefit from:

An attractive remuneration package, commensurate with experience and the opportunity to join an established International Group of Companies that actively encourages career development.

If you think that you have the desired skills you are kindly requested to send an application together with an updated CV by email to hr@syspay.com.



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